Marilee Veniegas

Are There Holes in Your SOX? (Sarbanes-Oxley Compliance for Public and Private Companies)

Summary: The illicit transgressions by Enron and those alike in the late 1990s, lead to regulations created to standardize the trustworthiness of financial institutions and public companies. Companies facing SOX compliance will need to consider the fol... Read >

Customer Service: Email Can Make or Break Your Reputation

Summary: What is good customer service? In the latest example of what not to do over email, engaged couple Steve Hausman and Paula Brosnahan found out what good customer service isn't via a scathing message that included the words "cheap, nasty and tacky... Read >

Blogging for your Business

Depending on who you ask, blogging has become either the web's great equalizer or the next spam. You don't have to be a whiz at any fancy scripting languages or know what means to have a blog. Although often associated with personal journals or as an ex... Read >